Privacy Policy

Last Updated on July 3, 2024

This Policy covers the Company's policies and practices regarding the collection, use, and disclosure of the User's information when the User uses the Online Service. It also informs the User of their privacy rights and how the law protects them.

The Company uses the Personal Information given by Users and/or to deliver and enhance the Online Service. By using the Online Service, the User consents to the collection and use of information in accordance with this Policy.

The Policy conforms to Articles 12, 13, and 14 of the GDPR and the CCPA.

I. DEFINITIONS

In accordance with this Policy:

"The User" refers to any individual who has created an account on the Company's website and utilizes the Company's online service.
"Device" refers to any device capable of accessing the Website, such as a computer, mobile phone, or digital tablet.
"GDPR" refers to the general data protection standards for the protection of natural persons for the processing of personal data, as well as the rules governing the free movement of Personal Data.
"Website" refers to the Company's web platform for the User's mobile devices or computers that can be accessed through a web browser without downloading, under the name (domain) of www.valorantboost.net, and it is not affiliated with any other websites, companies, brands, organizations, or similarly named entities.
"Boosters" refers to employees, consultants, affiliates, subsidiaries, and agents of the Company.
"Online Service" refers to the Company's products and services that are accessible to the public in their entirety after registering for an account on the Website. Online Service consists of the following: the User is able to order online services from the Company via the Website. The User could receive the Online Service from both the Company and the Boosters.
"Personal Data" refers to any information that can be used to identify a specific individual. This can include a wide range of information, such as a person's name, address, phone number, email address, etc.
"Processing" refers to any operation or set of operations performed on personal data or sets of personal data, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
"The Company" refers to ValorantBoost - 7 TEMASEK BOULEVARD #12-07 SUNTEC TOWER ONE, SINGAPORE (038987), Registration Number 201820699H
"Usage Data" refers to data automatically gathered by the Online Service or its infrastructure, whether generated by the Online Service or its infrastructure (for example, the duration of a visit, website pathing, and numbers of visits).

II. COLLECTING AND USING THE USER AND/OR BOOSTERS' PERSONAL INFORMATION

Personal Data:

While utilizing the Company's website, the Company may request that both the User and the Boosters give personally identifying information that can be used to contact or identify the User. Personal information may include, but is not limited to the following:

Email address; first and last name of the User or Booster (when adding payment information); nationality of the User or Booster; ID-card or passport if required for identity verification; age of the User or Booster; billing address. The Company reserves the right, at any time and in its sole discretion, to require the Boosters or the User to confirm their personal information, including identity-confirming papers.
The Company reserves the right, at any time and in its sole discretion, to require the Boosters or the User to confirm their personal information, including identity-confirming papers.

III. DATA USAGE

Usage Data is automatically gathered when a user visits the Website.

Usage Data may contain information, the kind of the Device, pages that the User or Boosters visit, the time and date of the visit, the length of time spent on those pages, unique device identifiers, and other diagnostic data.

When a User or Booster uses a Device to access the Website, the Company may automatically collect certain information, including, but not limited to:

the type of Device being used; the Device's unique identifier; the Device's operating system; the type of internet browser being used; and other diagnostic data.

IV. COOKIES AND TRACKING TECHNOLOGIES

The Company uses Cookies and other tracking technologies to monitor website traffic and store some information. Beacons, tags, and scripts are used as tracking technologies to collect and track information, as well as to enhance and analyze the website. The technology employed by the Company may include:

Browser Cookies or Cookies: A cookie is a tiny file that is deposited on the Device of the User or the Boosters. You can instruct the browser to reject all Cookies or to alert you when a Cookie is being sent. Nevertheless, if the User or Boosters do not accept Cookies, the User may not be able to access certain areas of the Website.
Cookies that utilize the Adobe Flash Player technology: Certain Website features may use locally stored objects (or Flash Cookies) to gather and store information regarding the User's or Booster's choices or behavior on the Online Service. Flash Cookies cannot be handled through the same browser settings as Browser Cookies.
Website Beacon: Certain sections of the Website and the Company's emails may contain small electronic files known as Web Beacons (also known as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, among other things, to count users who have visited those pages or opened an email and for other website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

There are "Persistent" and "Session" cookies. Persistent Cookies remain on the User's or Booster's personal Devices after they go offline, but Session Cookies are removed when the User or Booster quits the web browser.

The Company uses both Session Cookies and Persistent Cookies for the following purposes:

Necessary/Required Cookies
Session-based cookies
Managed by the Business

These Cookies are required to provide the User and/or Boosters with services accessible via the Website and to enable the User and/or Boosters to use some of its features. They aid in authenticating users and preventing fraudulent account use. Without these Cookies, the User-requested services cannot be delivered, and the Company solely uses these Cookies to deliver the requested services to the User and/or Boosters.

Cookies Policy/Notification Acceptance

Cookies of the Persistent Kind
Managed by the Business

These Cookies determine whether or not the user has accepted the use of cookies on the website.

Performance Cookies

Type: Persistent Cookies
Managed by the Business

These Cookies allow the Company to remember the choices the User and/or Boosters make when using the Website, such as the User's login information or preferred language. The goal of these Cookies is to provide the User and/or Boosters with a more personalized experience and to prevent them from having to re-enter their preferences each time they use the Website.

Advertising Cookies

Managed by the Business

The purpose of these cookies is to provide our prospective customers with the greatest advertising experience possible. They include no personal information and are based on the activity of the User and/or Boosters on the Website.

V. USE OF THE USER'S AND/OR THE BOOSTERS' PERSONAL DATA

The Company may use Personal Data for the following purposes:

To provide and manage the Website, which includes monitoring its usage.
For the performance of a contract: the creation, compliance, and execution of the purchase contract for the products, items, or services that the User and/or Boosters have purchased or of any other deal with the Company through the Website.
To provide the User with news, special offers, and general information about other goods, services, and events offered by the Company that are similar to those that the User and/or Boosters have already purchased or inquired about, unless the User and/or Boosters have opted not to receive such information.
To administer User requests: To attend to and manage the Company's demands from Users and/or Boosters.
For business transfers: the Company may use the User's and/or Booster's information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by the Company about Website users is among the assets transferred.
The Company may use the User's and/or Booster's information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of its promotional campaigns, and evaluating and enhancing the Website, products, services, marketing, and the User's or/and Booster's experience.

In the following instances, the Company may share the User's and/or Booster's Personal Information:

With service providers: The Company reserves the right to share the Personal Data of the User and/or Boosters with service providers in order to monitor and analyze the use of the Website and to contact the User and/or Boosters.
For business transfers: the Company may share or transfer the User's and/or Booster's Personal Data in connection with or during negotiations of any merger, sale of the Company's assets, financing, or purchase of all or part of the Company's business by another company.
With Affiliates: the Company reserves the right to disclose the User's and/or Boosters' Personal Data with its affiliates, in which case it will compel those affiliates to adhere to this Privacy Policy. Affiliates consist of the Business's parent company and any other subsidiaries, joint venture partners, or other firms that the Company owns or shares control with.
With business partners: The Company reserves the right to share the Personal Data of the User and/or Boosters with business partners in order to provide the User and/or Boosters particular products, services, or promotions.
With the User's Consent: the Company may release the User's and/or Boosters' personal information for any other reason with the User's and/or Boosters' consent.

VI. RETENTION OF THE USER'S AND/OR THE BOOSTERS' PERSONAL DATA

The Company will only retain the User's and/or Booster's Personal Data for as long as is required to fulfill the purposes outlined in this Privacy Statement.

The Company will retain and use the User's and/or the Booster's Personal Data as necessary to comply with the Company's legal obligations (for instance, if we are required to retain the User's and/or the Booster's Personal Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Additionally, the Company shall keep Usage Data for internal analysis purposes. Usage Data is usually maintained for a shorter amount of time, unless when this Personal Data is needed to reinforce the security or to improve the functionality of our Site, or we are legally compelled to retain this data for longer time periods.

VII. TRANSFER OF THE USER'S AND/OR BOOSTER'S PERSONAL DATA

The User's and/or Booster's information, including Personal Data, is processed by the Company's operating offices as well as any other locations where the parties participating in the processing are situated. It indicates that this information may be transferred to – and stored on — computers located outside of the User's and/or the Boosters' state, province, nation, or other governmental jurisdiction where the data protection rules may differ from those of the User's and/or the Boosters' jurisdiction.

The User's and/or Boosters' agreement to this Privacy Policy, followed by the input of such information, constitutes their permission to the transfer.

The Company will take all steps reasonably necessary to ensure that the User's and/or Booster's Personal Data is treated securely and in accordance with this Privacy Policy, and no transfer of the User's and/or Booster's Personal Data to an organization or country will occur unless there are adequate controls in place, including the security of the User's and/or Booster's Personal Data and other personal information.

VIII. DISCLOSURE OF THE USER'S AND/OR THE BOOSTERS' PERSONAL DATA

Commercial Transactions

If the Company engages in a merger, acquisition, or sale of assets, the User's and/or Booster's Personal Data may be transferred. Before the User's and/or Boosters' Personal Data is transferred and becomes subject to a different Privacy Policy, the Company will provide notification.

Law enforcement

In certain situations, the Company may be forced to reveal Personal Data, such as the User's and/or Boosters', if required to do so by law or in response to legal requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may release the User's and/or Booster's Personal Data where it believes, in good faith, that such action is required to:

Comply with legal requirements.
Protect and protect the Company's rights and property.
Prevent or investigate any potential misbehavior with the Website.
Protect the safety of the User and/or Boosters of the Online Service, as well as the general public.
Shield against legal culpability.

IX. CHILDREN'S PRIVACY DATA

The Company's website is not intended for children under 14 years old (fourteen). The Company does not collect personally identifiable information from children under 14 years of age (fourteen). If you are a parent or guardian and you are aware that your kid has provided us with Personal Information, please contact us.

If the Company learns that it has obtained Personal Data from a child under the age of 14 (fourteen) without verification of parental consent, the Company will take steps to erase that Personal Data from its servers and/or other storage media.

If the Company needs to rely on permission as a legal basis for processing the User's and/or Booster's information and the User's and/or Booster's country requires consent from a parent, the Company may request the User's and/or Booster's parent's consent prior to collecting and using that information.

X. SECURITY OF THE USER'S PERSONAL DATA

The Company takes all reasonable precautions to secure information received from Users and/or Boosters against accidental or unlawful destruction, loss, modification, disclosure, or access. The Company has implemented the necessary physical, technical, and administrative safeguards to protect and secure the User's and/or Booster's information, and uses privacy-enhancing technologies such as encryption. You can contact us by email at contact@valorantboost.net if you have any questions regarding the protection of your personal information.

XI. HYPERTEXT LINKS TO OTHER WEBSITES

The Website of the Company may contain links to third-party websites. If the User and/or Boosters click on a link to a third-party website, they will be redirected to that third-website. The Company strongly recommends that the User and/or Boosters study the Privacy Policies of each website they visit.

The Company has no control over the content, privacy policies, or practices of any third-party websites or services and assumes no responsibility for them.

XII. CHANGES TO THIS PRIVACY POLICY

The Company may periodically change the Policy. The Company will notify the User, Boosters, and any other third parties of any modifications by publishing the revised Policy to this website.

The Company is permitted to modify the Policy. By amending the "Last Updated" date at the top of this Policy, the Company will notify the User, the Boosters, and any other third parties.

The User, Boosters, and any other third parties are recommended to frequently review this Policy for any updates. When posted on this page, changes to this Privacy Policy will become effective.

XIII. GDPR NOTICE

The legal basis for processing the User's and/or Boosters' Personal Data is Art. 6 sec. 1 a) b), f) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), where the legitimate interest of the Company is related to providing the Website to the User.

Personal Data shall be processed for no longer than ten (10) years, or until an objection to data processing or termination is filed.

The User and/or Boosters have the right to access, correct, delete, or restrict his or her Personal Data, or to object to the processing, as well as the right to data portability and the right to lodge a complaint with the supervisory authority.

In the case of gathering data and processing it based on Art. 6 sec. 1 year a) GDPR, the User and/or Boosters have the right to withdraw consent at any time, without affecting the legality of the processing carried out prior to the withdrawal of consent.

The Company is a data controller for the Personal Data gathered from all categories of data subjects indicated above, with the exception of the User logs, administrative user logs, and some account settings information. In addition, the Company acts as a data processor for any content transmitted by the User via the Online Services. If the Company is a data processor, it processes data on behalf of the User in accordance with the User's data processing instructions.

XIV. INFORMATION FOR CALIFORNIA RESIDENTS

This section contains the additional disclosures mandated by the California Consumer Privacy Act ("CCPA").

Please see Chart "Categories of personally identifiable data collected" below in this Policy for a list of the personal information the Company has been authorized to collect from California consumers in the past twelve months, along with the Company's business and commercial purposes and categories of third parties with whom this information may be shared. Please refer to "Collecting and Using Personal Data" for additional information on the types of sources from which the Company collects and uses personal data.

Categories of personally identifiable data collected

Internet or other electronic network activity, including browsing behaviour and information regarding the User's and/or Boosters' usage and interactions with the Company's Website.

Parties with whom the data could be shared

The third parties that provide services to the Company, including those that help us with customer support, subscription and order fulfilment, advertising measurement, communications and surveys, data analytics, fraud prevention, cloud storage, bug fix management and logging, and payment processing.
Advertisers and marketing partners of the Company, such as partners that help determine the popularity of the content, send advertising and material relevant to the User's and/or the Boosters' interests and assist in better understanding the User's and/or the Boosters' online activities.

Subject to certain limitations and exceptions, the CCPA grants California users the right to request more information about the categories and specific pieces of personal information collected, the right to delete their personal information, the right to opt out of any "sales" that may be taking place, and the right not to be discriminated against for exercising these rights.

We do not "sell" the personally identifiable information we gather (and will not sell it in the future without providing a right to opt out). The Company does permit our advertising partners to gather certain device identifiers and electronic network activities via the Company's Online Service in order to display advertisements on other platforms that are targeted to the User's and/or Boosters' interests. To opt out, the User and/or Boosters can limit ad tracking on the Website by adjusting the Device settings.

Users from California may submit a rights request by email to contact@valorantboost.net. The Company will validate the User's and/or Booster's request by requesting that the User submit information that matches the information it has on file about the User and/or Boosters. The User and/or Boosters may appoint a representative to execute these rights on their behalf. Authorized agents should submit requests through the same methods, but the Company will need verification that the person is authorized to act on the User's and/or Booster's behalf and may also ask the User and/or Booster to authenticate his/her identification directly with the Company.

XV. DISPUTE RESOLUTION

If you have an unresolved complaint regarding privacy or data use that the Company has not adequately addressed, please contact us at contact@valorantboost.net.

XVI. CONTACTS

by electronic mail: contact@valorantboost.net